Company
Profile
Company
Profile
Edna Freight Services cc (EFS) is a courier/ freight network service aimed at the courier and distribution market. It serves as an agency for the carriers that we utilise and concentrate on the domestic and international courier and freight market. Because it is flexible in its approach we do however negotiate for other carrier related products on request. Edna Freight Services cc (EFS) is currently the biggest independent broker of SWE Express in South Africa.
Edna Freight Services cc (EFS) and its main domestic carrier, SWE Express, are committed to the South African RDP objective of building the country’s economy through black economic empowerment and social upliftment. Edna Freight Services cc (EFS) will, wherever possible, accelerate its business with commercial enterprises including small, micro and medium (SMM) entities owned or co-owned by previously disadvantaged individuals and entrepreneurs.
As an agent of SWE Express, Edna Freight Services cc (EFS) honours its commitment towards commercial equity. Edna Freight Services cc (EFS) endeavours to strive towards viable and mutually beneficial commercial relationships with previously disadvantaged individuals and/or entities.
Business
Approach
Business
Approach
Edna Freight Services only utilises the services of renowned and credible carriers and combines all the best qualities of the carrier’s products, service and infrastructures with the flexibility of our own service to ensure quality service to the client’s satisfaction. We enjoy preferential rates from the carriers that we utilise, which we then offer to our clients. We act as service centre for our clients and subsequently save them the agony of dealing with customer services that often seems to be time consuming and ineffective.
The advantages of using Edna Freight Services as courier service include the following:- Through Edna Freight Services you only need to speak to one service provider for all your international and domestic courier, freight and clearing and forwarding requirements.
- Billing is simplified through one billing system and accounting department.
- Edna Freight Services provides a complete service including tracking, assistance with clearing and forwarding of your exports and imports, assistance with managing of your courier operation, acquiring and providing proofs of delivery, etc
- The courier network is one of the biggest networks in South Africa that serves more than 6000 centres nationwide.
- The client enjoys a more cost-efficient service.
- Personalising our service means the client don’t work through a call centre but can discuss their needs, enquiries and requests directly with committed staff and managers.